Contact us
Email hello@codewhiskers.app. To help us help you faster, please include your device model, operating system version, the game version (shown at the bottom of Settings) and, if possible, a screenshot. We usually reply within 2 business days.
Common questions
I bought something but didn't get it
Make sure you are connected to the internet and restart the game. If it still hasn't arrived, open Settings → Restore purchases. Still missing? Send us the order number from your Google Play or App Store receipt.
How do I move my progress to a new phone?
Sign in on your old phone (Settings → Account) so your progress is backed up, then sign in with the same method on the new phone. Guest progress is stored only on the device and cannot be transferred.
How do I change ad settings?
Go to Settings → Ad privacy settings. On iPhone, tracking permission is in the iPhone Settings app under Privacy & Security → Tracking.
How do I get a refund?
Purchases are handled by the stores. Request a refund through Google Play or at reportaproblem.apple.com for the App Store.
How do I delete my account?
In the game under Settings → Account → Delete account, or see Delete account.
Report a bug
Found a ghost that won't merge or a jar that behaves strangely? Email us what happened and what you were doing right before. Screenshots or a short screen recording help a lot.